Q. How long can our products stay out of the freezer?
The products are delivered frozen and will stay that way for 2-3 hours after delivery depending on the weather.
Q. Why can’t I buy them in stores?
By offering them exclusively through fundraising, superior quality is maintained and each customer is assured a fresh product. Limited availability is also important to keep demand high and increase profits for our fundraiser groups.
Q. How long does the fundraiser take?
Most groups sell for two weeks. After the order is called in we will deliver 10-14 business days later on your pre-scheduled delivery date, so your sale can be wrapped up within a month! In slower times of the year we can even do it quicker as our delivery schedule is more flexible.
Q. Do I collect money when I take the orders or upon delivery?
We suggest that you collect payment when your customer places their order. This way you have all the money collected in advance and you won’t be stuck with any product that is not paid for.
Q. When do I pay Oak Tree Fundraising?
Payment is due by the time of delivery. If you are using a purchase order through your district office, payment may be mailed ahead of time to Oak Tree Fundraising, PO Box 852 Silverton, OR 97381.
Q. Why can’t I order online, and have it shipped to me?
Since Butter Braid® pastries, Pastry Puffins®, PuffCrust Pizza and Wooden Spoon Cookie Dough must be sent overnight, with dry ice in a cooler, the shipping cost soon eats up the profit.
Q. How could I encourage my out of town relatives to buy from me?
We would encourage your relatives that are coming from out of state that have ordered from you to bring a cooler, buy a little dry ice and take it back with them.
Q. What allergens do Butter Braid pastry, Pastry Puffin, PuffCrust Pizza & Cookie Dough products contain?
Please see product page for allergen information.
Q. How should I store my Butter Braid Pastry, Pastry Puffins, PuffCrust Pizza or Cookie Dough products before using?
Please keep products frozen until you are ready to use them.
Q. How long can I keep Wooden Spoon Cookie Dough products in my freezer?
For best results, Wooden Spoon Cookie Dough product shelf life is 1 year when kept at 0° F or below.
Q. How long can I keep Butter Braid Pastry & Pastry Puffins/PuffCrust Pizza products in my freezer?
For best results, Butter Braid Pastry and Pastry Puffins/PuffCrust Pizza products shelf life is 6 months when kept at 0° F or below.
Q. How should I store my Butter Braid Pastry products after baking?
Generally, this isn't something most people have to worry about since they disappear rather quickly! But, in the case that you have some left over you may store them covered at room temperature for 2 to 3 days.